Privacy Policy.

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect when you use our website, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the Data Protection Act 2018.

The controller responsible for your personal data is:

AiM3 Ltd
1 Hanley Street, Nottingham NG1 5BL
Email: web@aim3.uk

2. What Data We Collect

We may collect and process the following categories of data when you use this website:

  • Technical Data – IP address, browser type, operating system, referrer URL, date/time of access, and pages viewed.

  • Cookies & Similar Technologies – Managed through Real Cookie Banner. For full details of each cookie, please see our Cookie Policy.

  • Contact Form Data – Name, email address, and any information you include when contacting us.

  • Account/Service Data (if applicable) – Information needed to provide services you request, such as billing details or login credentials.

3. Purposes and Legal Basis of Processing

We process personal data for the following purposes:

  • To provide services you request – Legal basis: performance of a contract.

  • To respond to enquiries and communications – Legal basis: legitimate interests.

  • To comply with legal obligations – e.g. tax, accounting, and regulatory requirements.

  • To improve our website and services – Legal basis: legitimate interests (website security and usability).

  • For analytics and marketing – Legal basis: consent (only when you accept cookies through Real Cookie Banner).

4. Cookies

We use cookies and similar technologies for essential site functionality, analytics, and marketing. These are managed via Real Cookie Banner.

You can adjust or withdraw your consent at any time via the cookie settings in the footer of this website.

For full details of each cookie, its purpose, and duration, please refer to our Cookie Policy.

5. Sharing of Data

We do not sell your personal data. We may share it with trusted third parties, including:

  • Website hosting and IT service providers

  • Analytics and marketing platforms (with your consent)

  • Payment processors (if applicable)

  • Regulatory authorities where legally required

6. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes set out in this policy or to comply with legal and regulatory obligations.

  • Contact form enquiries – retained for up to 12 months, unless they form part of an ongoing client relationship, in which case they may be kept in line with statutory record-keeping obligations (typically 6 years in the UK).

  • Account and service data – retained for the duration of your relationship with us, plus up to 6 years after the end of the relationship, to meet contractual, tax, and legal requirements.

  • Technical data (e.g. server logs) – generally retained for up to 12 months for security and troubleshooting, unless required longer for investigation or legal reasons.

  • Cookies – retention periods vary depending on type and provider; details are shown in the Cookie Policy.

After these periods, data is securely deleted or anonymised.

7. Your Rights

Under GDPR, you have the following rights:

  • Access – to request a copy of the data we hold about you

  • Rectification – to correct inaccurate or incomplete data

  • Erasure – to request deletion of your data (“right to be forgotten”)

  • Restriction – to limit how we process your data

  • Portability – to request transfer of your data to another provider

  • Objection – to object to processing, including direct marketing

  • Withdraw Consent – where processing is based on consent (e.g. cookies)

To exercise your rights, please contact us at: web@aim3.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK: https://ico.org.uk/.

8. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, misuse, or disclosure. These measures include:

  • Secure storage – personal data is stored on encrypted servers with restricted access.

  • Access control – only authorised personnel can access personal data necessary for their role.

  • Regular monitoring and updates – systems and software are kept up to date to reduce security risks.

  • Data minimisation and anonymisation – once personal data is no longer required for the purposes described in this policy or retention periods have expired, it is securely deleted or anonymised, including from backups, to prevent any unintended disclosure.

  • Transmission security – data sent via our website (e.g., contact forms) is protected using SSL/TLS encryption.

We continuously review and improve our security practices to ensure your data remains protected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with the revision date at the top.

10. Contact

For any questions or privacy-related requests, please contact:

AiM3 Ltd
Email: web@aim3.uk
Address: 1 Hanley Street, Nottingham NG1 5BL

The cookie policy was last updated on September 16, 2025.